TERMS & CONDITIONS, SHIPPING, RETURNS & REFUND POLICY

Effective Date: August 6, 2026
Last Updated: August 6, 2026

Welcome to ArcaFit LLC.

These Terms & Conditions, together with our Shipping, Return and Refund Policy, govern your access to and use of our website, online store, products, services, purchases, and related features.

By accessing our website, creating an account, placing an order, or purchasing any product from ArcaFit LLC, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or purchase products through our online store.

1. ABOUT ARCAFIT LLC

ArcaFit LLC provides fitness-related products, including activewear, sportswear, fitness accessories, supplements, nutritional products, and other products that may be offered through our online store from time to time.

Product availability, collections, pricing, promotions, packaging, descriptions, and specifications may change without prior notice.

GENERAL TERMS & CONDITIONS

2. USE OF OUR WEBSITE

You agree to use the ArcaFit LLC website only for lawful purposes.

You may not use our website to:

Commit or facilitate fraudulent activities.
Attempt unauthorized access to our systems.
Introduce viruses, malicious code, or harmful technology.
Interfere with website security or functionality.
Submit false or misleading information.
Place fraudulent orders.
Violate intellectual property rights.
Engage in activities prohibited by applicable law.

We reserve the right to restrict or terminate access to our website when we reasonably believe these Terms have been violated.

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, sizes, ingredients, quantities, colors, and other information displayed on our website are accurate.

However, differences may occur due to screen settings, photography, packaging changes, manufacturing updates, or other circumstances.

Colors displayed on your device may differ slightly from the physical product.

Packaging and product presentation may also change without affecting the essential characteristics of the product.

4. PRODUCT AVAILABILITY

All products are subject to availability.

Adding a product to your shopping cart does not guarantee availability or reserve inventory.

If a product becomes unavailable after an order has been submitted, ArcaFit LLC may contact the customer and, depending on the circumstances, offer an alternative, remove the unavailable item, issue an applicable refund, or cancel the affected portion of the order.

5. PRICES AND PAYMENTS

Prices displayed on our website are shown in the currency indicated during checkout.

Applicable taxes, shipping charges, discounts, or other charges will be displayed when applicable before the order is finalized.

ArcaFit LLC reserves the right to modify prices at any time. Changes will not normally affect orders already accepted and paid, except where correction is permitted or required by applicable law.

Payments are processed through authorized payment service providers.

We reserve the right to refuse or cancel transactions suspected of fraud, unauthorized payment activity, pricing errors, or other irregularities.

6. ORDER ACCEPTANCE

Submitting an order does not automatically constitute final acceptance by ArcaFit LLC.

We reserve the right, where legally permitted, to cancel or refuse an order because of:

Product unavailability.
Incorrect pricing or product information.
Payment authorization problems.
Suspected fraud.
Shipping restrictions.
Errors in customer information.
Technical or inventory errors.

If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded according to the original payment method, subject to payment processor timelines.

SHIPPING POLICY

7. ORDER PROCESSING

Orders are prepared and processed according to product availability, order volume, business days, and other operational considerations.

Processing time and shipping time are separate.

Estimated delivery dates are estimates only and are not guaranteed unless expressly stated otherwise.

8. CUSTOMER SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information.

This includes:

Recipient’s full name.
Complete delivery address.
Apartment, suite, or unit number when applicable.
City, state, and ZIP/postal code.
Accurate contact information.

ArcaFit LLC is not responsible for delays, failed deliveries, returns, or additional shipping costs resulting from incorrect or incomplete information provided by the customer, except where applicable law provides otherwise.

9. SHIPPING CARRIERS

Orders may be delivered through independent third-party shipping and logistics providers.

Once an order has been transferred to the applicable carrier, transportation and physical handling of the package are performed by that independent provider.

Delivery times may be affected by circumstances outside the reasonable control of ArcaFit LLC, including carrier delays, weather, transportation disruptions, holidays, incorrect addresses, or other logistical events.

10. SHIPPING DELAYS

ArcaFit LLC cannot guarantee delivery dates provided by independent carriers.

We are not responsible for carrier delays or disruptions outside our reasonable control, subject always to any rights or remedies that cannot legally be excluded.

If a shipment is significantly delayed, customers may contact our Customer Service team through our official Contact Us page for assistance.

11. PACKAGES DAMAGED DURING TRANSIT

ArcaFit LLC takes reasonable care when preparing and packaging orders before they are transferred to the shipping carrier.

If a package or product is damaged while under the control of an independent shipping carrier, responsibility for the transportation-related damage may rest with the applicable carrier to the extent permitted by law.

Customers should inspect their packages promptly upon delivery.

If visible shipping damage exists, customers should:

Photograph the package before opening it.
Photograph the shipping label.
Photograph the damaged product and packaging.
Retain all original packaging.
Contact the shipping carrier when appropriate.
Contact ArcaFit LLC Customer Service through our official Contact Us page.

We will reasonably assist customers with information necessary to pursue an eligible carrier claim when possible.

Nothing in this section limits any consumer right or remedy that cannot legally be waived or excluded.

12. LOST OR MISSING PACKAGES

When tracking information indicates that an order has been delivered, customers should first verify the delivery location, household members, neighbors where appropriate, and any designated delivery area.

Customers should also contact the applicable shipping carrier regarding packages that cannot be located.

ArcaFit LLC will reasonably assist with available shipment information but cannot guarantee replacement or reimbursement for packages confirmed as delivered by the carrier when the circumstances are outside our control, except where required by applicable law.

7-DAY RETURN & REFUND POLICY

13. RETURN PERIOD

Eligible products may be requested for return within 7 calendar days of confirmed delivery.

Customers must contact ArcaFit LLC Customer Service through our official Contact Us page within this period to begin a return request.

Submitting a return request does not automatically guarantee approval.

14. RETURN CONDITIONS

To qualify for a return, merchandise must generally be:

Unused.
Unworn.
Unwashed.
Undamaged.
In its original condition.
With original tags attached where applicable.
In its original packaging where applicable.
Accompanied by proof of purchase.

ArcaFit LLC reserves the right to inspect returned merchandise before approving a refund.

Products showing signs of use, wear, washing, alteration, contamination, damage, missing labels, or other conditions inconsistent with resale may be refused where permitted by law.

15. SUPPLEMENTS AND CONSUMABLE PRODUCTS

For health, hygiene, quality-control, and product-integrity reasons, opened, used, partially consumed, or unsealed supplements and consumable products are not eligible for return, except where required by applicable law or where the product qualifies because of a verified defect or fulfillment error.

Eligible supplements must generally remain unopened, unused, sealed, and in their original condition and packaging.

Customers should inspect supplement orders immediately after delivery.

16. ACTIVEWEAR AND CLOTHING

Eligible clothing may be returned within the applicable 7-day return period provided it remains unworn, unwashed, unaltered, and in original condition with applicable tags attached.

Items showing signs of use, odors, stains, makeup, deodorant, washing, alteration, or damage may not qualify for return.

17. NON-RETURNABLE ITEMS

Subject to applicable law, certain products may be designated as final sale or non-returnable, including:

Opened supplements.
Used consumable products.
Used or washed clothing.
Products damaged after delivery by the customer.
Personalized or customized merchandise.
Gift cards, where applicable.
Products explicitly marked Final Sale.
Certain hygiene-sensitive products.

Any mandatory rights provided by applicable consumer law remain unaffected.

18. RETURN SHIPPING COSTS

Unless the return results from an error attributable to ArcaFit LLC, the customer may be responsible for return shipping costs.

Original shipping charges are generally non-refundable except where required by law or where the return results from an error attributable to ArcaFit LLC.

Customers should not send merchandise back without first following the return instructions provided by our Customer Service team.

19. REFUNDS

Approved refunds will generally be issued to the original payment method.

Refund processing times may vary depending on the bank, card issuer, payment processor, or financial institution.

Shipping charges and other non-refundable charges may be deducted where permitted by law and applicable under this policy.

ArcaFit LLC is not responsible for processing delays caused by a customer’s financial institution after a refund has been properly initiated.

20. INCORRECT OR DEFECTIVE PRODUCTS

If you believe you received an incorrect product or a product with a qualifying defect, contact ArcaFit LLC Customer Service as soon as reasonably possible after delivery.

Please provide:

Your order information.
A description of the issue.
Clear photographs or other evidence when requested.

We will review the claim and determine the appropriate resolution according to the circumstances and applicable law.

FITNESS SUPPLEMENTS & HEALTH INFORMATION

21. SUPPLEMENT DISCLAIMER

Products and information offered through ArcaFit LLC are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on our website is for general informational purposes and should not be considered individualized medical advice.

Customers should carefully review product labels, ingredients, warnings, recommended use, and manufacturer instructions before consuming any supplement.

Customers who are pregnant, nursing, taking medication, have a medical condition, are under medical supervision, or have questions regarding whether a supplement is appropriate for them should consult a qualified healthcare professional before use.

Individual results may vary.

22. ALLERGIES AND PRODUCT INGREDIENTS

Customers are responsible for reviewing product labels and ingredient information before consumption or use.

Manufacturers may update formulations, ingredients, packaging, or warnings.

Where there is any difference between information displayed online and the physical product label, customers should review the current physical product packaging and contact the manufacturer or a qualified professional when clarification is required.

LEGAL TERMS

23. INTELLECTUAL PROPERTY

Unless otherwise stated, the content of the ArcaFit LLC website—including branding, logos, graphics, photographs, text, designs, layouts, and original materials—is owned by or licensed to ArcaFit LLC and protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, commercial exploitation, or use is prohibited.

24. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, ArcaFit LLC will not be liable for indirect, incidental, special, consequential, or similar damages arising from circumstances outside our reasonable control or from improper use of products.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law, including any non-waivable consumer protection rights.

25. FORCE MAJEURE

ArcaFit LLC will not be responsible for delays or failures caused by events beyond our reasonable control, including severe weather, natural disasters, transportation interruptions, carrier disruptions, governmental actions, labor disruptions, infrastructure failures, or similar extraordinary events, to the extent permitted by applicable law.

26. PRIVACY

Personal information collected through our website is handled according to the ArcaFit LLC Privacy Policy and other applicable privacy notices.

By using our website, you acknowledge that certain information may be processed as necessary to operate the store, process transactions, fulfill orders, provide customer service, prevent fraud, and comply with applicable legal obligations.

27. CHANGES TO THESE TERMS

ArcaFit LLC may modify these Terms & Conditions, Shipping Policy, Return Policy, or Refund Policy when necessary to reflect operational, legal, technological, or business changes.

Updates will become effective when published on our website unless otherwise required by applicable law.

The date shown at the beginning of this document identifies the latest version.

28. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

29. CONSUMER RIGHTS

Nothing contained in these Terms & Conditions is intended to waive, restrict, or eliminate rights that consumers are legally entitled to exercise under applicable law.

Where applicable law provides protections that conflict with these Terms, the mandatory legal requirements will prevail.

CUSTOMER SERVICE, CLAIMS & LEGAL REQUESTS

30. CONTACT US

For questions concerning:

Orders
Shipping
Returns
Refunds
Damaged or incorrect products
Payments
Product information
Privacy requests
Complaints
Claims
Legal notices
These Terms & Conditions

please contact ArcaFit LLC Customer Service through the official Contact Us page available on our website.

Please include sufficient information for our team to identify your order or request and provide appropriate assistance.

ArcaFit LLC
Customer Service, Returns, Claims & Legal Requests: Official Contact Us Page
Effective Date: August 6, 2026
Last Updated: August 6, 2026